How we helped Scorebuddy drive 25 SALs in the first 60 days of ad management with Google Ads

How we helped Scorebuddy drive 25 SALs in the first 60 days of ad management with Google Ads

Scorebuddy is a market-leading contact center quality assurance (QA) solution that uses embedded AI to improve operational efficiency, drive agent engagement, and uncover actionable insights.

Scorebuddy is a market-leading contact center quality assurance (QA) solution that uses embedded AI to improve operational efficiency, drive agent engagement, and uncover actionable insights.

Scorebuddy is a market-leading contact center quality assurance (QA) solution that uses embedded AI to improve operational efficiency, drive agent engagement, and uncover actionable insights.

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In this post:

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The Problems

  1. Poor lead quality - Leads coming from Google aren’t SAL or SQLs
  2. Too much budget going into Performance Max
  3. Lack of lead nurturing across LinkedIn

Roonii’s Action Points

Conversion Tracking Optimization

First action was to optimize the conversion tracking through eliminating the redundant conversion events, focusing the campaigns to optimize towards MQLs & SQLs.

Landing Page Audit

Our audit identified three critical conversion barriers on ScoreBuddy's landing page.

  1. The demo form lacks compelling messaging and clear expectations, positioning the demo as a sales pitch rather than valuable consultation.

  2. The page had a lack of social proof. No customer logos, testimonials, or credibility metrics to build trust.

  3. Mobile pagespeed issues further harmed user experience and conversion rate [Insert attached mobile speed image].

Moving From Performance Max To High-Intent Search Ads

Performance Max was the highest spending campaign before we came on board.

We paused PMax, and rolled out new Google Search campaigns using tightly organized keyword sets targeting enterprise related terms, supported by solution-specific ad copy to increase CTR & demo bookings.

Developing LinkedIn ad campaigns for demand generation & demand capture

We analyzed ScoreBuddy's existing brand assets and created targeted ad banners designed to generate demand among QA managers at contact centers, while also capturing users who had previously visited the site without converting.

Our new ad creatives emphasized core platform capabilities and leveraged high-profile client relationships like Intercom for credibility. The campaigns strategically balanced capability-driven messaging with powerful social proof to maximize engagement.

Results

  1. 25 SALs in first 60 days of management

  2. +4.65% in Search conversion rate

  3. +€15,000 saved in wasted ad spend from Performance Max

Our focus for the new ad creatives we’re capability focused, along with using some of their biggest clients for social proof.


The Problems

  1. Poor lead quality - Leads coming from Google aren’t SAL or SQLs
  2. Too much budget going into Performance Max
  3. Lack of lead nurturing across LinkedIn

Roonii’s Action Points

Conversion Tracking Optimization

First action was to optimize the conversion tracking through eliminating the redundant conversion events, focusing the campaigns to optimize towards MQLs & SQLs.

Landing Page Audit

Our audit identified three critical conversion barriers on ScoreBuddy's landing page.

  1. The demo form lacks compelling messaging and clear expectations, positioning the demo as a sales pitch rather than valuable consultation.

  2. The page had a lack of social proof. No customer logos, testimonials, or credibility metrics to build trust.

  3. Mobile pagespeed issues further harmed user experience and conversion rate [Insert attached mobile speed image].

Moving From Performance Max To High-Intent Search Ads

Performance Max was the highest spending campaign before we came on board.

We paused PMax, and rolled out new Google Search campaigns using tightly organized keyword sets targeting enterprise related terms, supported by solution-specific ad copy to increase CTR & demo bookings.

Developing LinkedIn ad campaigns for demand generation & demand capture

We analyzed ScoreBuddy's existing brand assets and created targeted ad banners designed to generate demand among QA managers at contact centers, while also capturing users who had previously visited the site without converting.

Our new ad creatives emphasized core platform capabilities and leveraged high-profile client relationships like Intercom for credibility. The campaigns strategically balanced capability-driven messaging with powerful social proof to maximize engagement.

Results

  1. 25 SALs in first 60 days of management

  2. +4.65% in Search conversion rate

  3. +€15,000 saved in wasted ad spend from Performance Max

Our focus for the new ad creatives we’re capability focused, along with using some of their biggest clients for social proof.


The Problems

  1. Poor lead quality - Leads coming from Google aren’t SAL or SQLs
  2. Too much budget going into Performance Max
  3. Lack of lead nurturing across LinkedIn

Roonii’s Action Points

Conversion Tracking Optimization

First action was to optimize the conversion tracking through eliminating the redundant conversion events, focusing the campaigns to optimize towards MQLs & SQLs.

Landing Page Audit

Our audit identified three critical conversion barriers on ScoreBuddy's landing page.

  1. The demo form lacks compelling messaging and clear expectations, positioning the demo as a sales pitch rather than valuable consultation.

  2. The page had a lack of social proof. No customer logos, testimonials, or credibility metrics to build trust.

  3. Mobile pagespeed issues further harmed user experience and conversion rate [Insert attached mobile speed image].

Moving From Performance Max To High-Intent Search Ads

Performance Max was the highest spending campaign before we came on board.

We paused PMax, and rolled out new Google Search campaigns using tightly organized keyword sets targeting enterprise related terms, supported by solution-specific ad copy to increase CTR & demo bookings.

Developing LinkedIn ad campaigns for demand generation & demand capture

We analyzed ScoreBuddy's existing brand assets and created targeted ad banners designed to generate demand among QA managers at contact centers, while also capturing users who had previously visited the site without converting.

Our new ad creatives emphasized core platform capabilities and leveraged high-profile client relationships like Intercom for credibility. The campaigns strategically balanced capability-driven messaging with powerful social proof to maximize engagement.

Results

  1. 25 SALs in first 60 days of management

  2. +4.65% in Search conversion rate

  3. +€15,000 saved in wasted ad spend from Performance Max

Our focus for the new ad creatives we’re capability focused, along with using some of their biggest clients for social proof.


Ready to scale your brand to new heights?

If you want to achieve ground-breaking growth with increased sales and profitability with paid ads, then you're in the right place.

  • Expert Paid Media Services:

  • We optimize campaigns to drive qualified leads into your CRM no vanity metrics, just high-quality prospects from day one

  • We optimize campaigns to drive qualified leads into your CRM no vanity metrics, just high-quality prospects from day one

  • We optimize campaigns to drive qualified leads into your CRM no vanity metrics, just high-quality prospects from day one

  • Compelling SaaS Ad Creatives:

  • Designing ads that perfectly balance brand identity, demand generation, and customer acquisition, ensuring your target audience can't resist clicking.

  • Designing ads that perfectly balance brand identity, demand generation, and customer acquisition, ensuring your target audience can't resist clicking.

  • Designing ads that perfectly balance brand identity, demand generation, and customer acquisition, ensuring your target audience can't resist clicking.

  • PPC Landing Pages:

  • Why buy more traffic when you can convert more of what you already have? We optimize landing pages to squeeze more leads from your existing ad spend.

  • Why buy more traffic when you can convert more of what you already have? We optimize landing pages to squeeze more leads from your existing ad spend.

  • Why buy more traffic when you can convert more of what you already have? We optimize landing pages to squeeze more leads from your existing ad spend.

Let's Talk Growth

If you want to achieve ground-breaking growth with increased sales and profitability with paid ads, then you're in the right place.

Let's Talk Growth

If you want to achieve ground-breaking growth with increased sales and profitability with paid ads, then you're in the right place.

Let's Talk Growth

If you want to achieve ground-breaking growth with increased sales and profitability with paid ads, then you're in the right place.